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Times & Trends Special Report:
Impact of Hurricane Katrina
Report One: Pre-Hurricane Stock-Up
September 16, 2005
Executive Summary
IRI's Times & Trends highlights
new developments and critical events across all major CPG categories and
channels, providing powerful benchmarking data to help guide your
strategic decisions. This special edition of Times & Trends provides an
in-depth analysis of consumer purchase behavior in the Gulf Coast in the
week preceding Hurricane Katrina.
This free summary is also accessible via the GMA Web site at
http://www.gmabrands.com/publications/gmairi.cfm
In the wake of
Hurricane Katrina, which hit the U.S. Gulf Coast on Monday, August 29 and
left sheer devastation in its path, consumer packaged goods (CPG)
manufacturers and retailers are seeking opportunities to not only offer
aid to victims of this tragedy, but also plan for future catastrophic
events to ensure quick access to and adequate supplies of essential
products.
This series is intended to provide the CPG industry with insights into
consumer needs across product categories before and after such an event,
so that this learning may be incorporated into disaster plans. In
addition, government and non-profit organizations may leverage this
information in education programs designed to help citizens prepare for
natural and other disasters.
This first report focuses on purchase behavior across three affected areas
in the week preceding the hurricane’s arrival: New Orleans, La./Mobile,
Ala.; Birmingham/Montgomery, Ala; and Mississippi.
Key Findings
-
Gulf Coast
consumers stocked up on beverages and shelf-stable foods rich in protein.
Consumers focused food and beverage stock-up on basic nutritional
necessities. Shelf-stable foods offering protein, such as canned meat,
canned seafood and dried meat snacks experienced huge surges in demand in
New Orleans/Mobile. Bottled water unit sales increased dramatically across
all three markets studied. New Orleans consumers also stocked up on
shelf-stable non-fruit drinks and aseptic juices. Disaster planning
experts should examine these categories to determine if consumers’
perceived necessities are on target with optimal food and beverage
selection to provide sustenance during catastrophes. Retailers and
manufacturers should ensure that plans are in place to quickly ramp up
supply.
-
Consumers
prepared for power outages with flashlights, batteries and
charcoal/lighter fluid.
Exceptionally high demand for flashlights and batteries across the Gulf
Coast region drove total U.S. unit sales up 33 percent and 15 percent
respectively for the week ending August 28 versus the prior week period.
Charcoal and lighter fluid increased substantially within the region –
particularly in New Orleans/Mobile as consumers planned for alternate meal
preparation options in the event of power outages. Massive inventory
increases in these product categories will likely be required to meet
consumers’ needs during disasters.
-
Purchases of food and
beverages requiring refrigeration were avoided.
Significant unit sales declines across dairy and frozen food categories
illustrate consumers’ avoidance of food and beverages requiring
refrigeration – especially in New Orleans/Mobile, where even milk unit
sales declined 7 percent
-
Baby care categories were not
generally part of preparedness planning.
With a few exceptions, which include baby food unit sales increases in
Birmingham/Montgomery and baby formula/electrolyte sales increases in
Mississippi, major baby care categories declined among affected markets in
the week prior to the hurricane. Consumers likely had a supply at home
that they felt would be sufficient and focused their efforts on the most
fundamental necessities, such as water. There is an educational
opportunity to encourage consumers to examine their needs over a longer
period, given the potential for severely limited access to supplies for
several days and even weeks.
-
Pet food stock-up was not
common.
While pet owners did purchase cat/dog litter in greater quantities, dog
and cat food sales declined in the affected markets with the exception of
Birmingham/Montgomery, where dog food unit sales increased 4 percent. As
pet food is often purchased in large quantities, owners may have had
sufficient supplies on hand; however, educational efforts should emphasize
the need to consider pet supplies in consumer disaster planning practices.
-
Purchases of healthcare
categories slowed dramatically.
As Gulf Coast consumers shifted their focus to basic food, beverage and
household necessities, they decreased focus on healthcare products. Sales
across most leading healthcare categories – including over-the-counter
treatments for chronic conditions that can cause considerable discomfort
and first aid treatments that may be required if injuries occur – declined
substantially in the week before the hurricane versus the prior week
period. Consumers should be encouraged to identify and address potential
healthcare needs in disaster planning efforts.
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